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Everything You Need to Know About Cadillac Super Cruise Costs and Trial Periods

For drivers in Matteson and the surrounding South Suburbs, Arnie Bauer Cadillac is the premier destination for the latest in automotive innovation. One of the most common questions we hear in our showroom is: "Is Super Cruise free, or is there a monthly subscription?"

Cadillac Super Cruise is typically free for the first 3 years on new 2026 models, after which it requires a monthly OnStar subscription starting at approximately $40 per month.

Understanding how this industry-leading hands-free technology fits into your budget is key to enjoying your new Cadillac to the fullest. Here is everything you need to know about Super Cruise pricing and subscriptions for 2026.


The Short Answer: Is Super Cruise Free?

Active Super Cruise

Yes—initially. When you purchase or lease a new Super Cruise-equipped Cadillac (like the 2026 LYRIQ, Escalade, or the all-new OPTIQ) at Arnie Bauer Cadillac, it typically includes a 3-year complimentary trial period.

During these first three years, you have full access to hands-free driving on over 400,000 miles of compatible highways across North America, including major routes like I-57 and I-80 right here in Illinois.

What Happens After 3 Years?

Once your initial trial expires, Super Cruise does require an active OnStar Super Cruise subscription to function. This is because the system relies on real-time precise GPS data, live map updates, and sensor integration to ensure maximum safety and accuracy.+1

Feature StatusDuring First 3 YearsAfter 3 Years
Hands-Free DrivingIncluded (Free)Subscription Required
Lane Change on DemandIncluded (Free)Subscription Required
Map UpdatesIncluded (Free)Subscription Required
Estimated Cost$0Approx. $40-$65*

*Pricing is subject to change based on OnStar plan bundles.


Why Is There a Subscription Fee?

Super Cruise Map

Many Matteson drivers ask why a built-in feature requires a recurring cost. Think of Super Cruise not just as a "part" of the car, but as a living service.

  1. High-Definition Map Updates: Cadillac constantly scans and adds new miles of road. Your subscription ensures your car always has the most current "track" to follow.
  2. OnStar Connectivity: The system uses a dedicated data connection to communicate with satellites and safety services.
  3. Safety Monitoring: Active subscriptions ensure the Driver Attention System is always calibrated and functioning with the latest software patches.
Passenger View of a Woman Using Super Cruise Hands-free Driving Technology in Her Cadillac

Common Questions About Super Cruise

Can I still use cruise control if I don't subscribe?

Yes! If your subscription lapses, your vehicle's Adaptive Cruise Control (which maintains a set distance from the car in front) and regular cruise control will still function. However, the hands-free "Super Cruise" capability will be disabled until the plan is renewed.

Is Super Cruise available on all Cadillac models at Arnie Bauer?

Super Cruise is available on most new models, including the CT4, CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, OPTIQ, and VISTIQ. Some trims include it as standard equipment, while others offer it as part of an optional technology package.

How do I renew my subscription?

The easiest way is to push the Blue OnStar button in your Cadillac or use the MyCadillac app. Our team at Arnie Bauer Cadillac in Matteson can also help you navigate your trial status during your routine service appointments.

The blue OnStar button in a new Cadillac

Experience Hands-Free Driving in Matteson, IL

At Arnie Bauer Cadillac, we believe the best way to understand Super Cruise is to experience it. Whether you're commuting to Chicago or heading out on a road trip, this technology transforms your drive into a relaxing, premium experience.

Ready to see it in action? Visit Arnie Bauer Cadillac today to browse our inventory of Super Cruise-equipped vehicles or schedule a test drive on Lincoln Highway!

Arnie Bauer Cadillac Showroom

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2027 Cadillac VISTIQ luxury electric SUV driving through a snowy Chicago-area street in winter near Arnie Bauer Cadillac in Matteson, IL.

What Is the Best Cadillac SUV for Chicago Winters?

Chicago winters demand more from a luxury SUV. Snow-covered neighborhood streets, icy intersections, freezing temperatures and rapidly changing conditions along I-57 can make traction, visibility and cold-weather comfort especially important. For Cadillac drivers in Chicago’s South Suburbs, choosing a winter-friendly luxury SUV is about more than size or ground clearance. Drivetrain, tires, vehicle technology and everyday comfort all deserve consideration. So, what is the best Cadillac SUV for Chicago winters? The answer depends on how you drive. Cadillac offers gas-powered and all-electric luxury SUVs with available or standard all-wheel-drive capability, ranging from the versatile XT5 to the all-electric OPTIQ, LYRIQ and VISTIQ, as well as the full-size Escalade and ESCALADE IQ. At Arnie Bauer Cadillac in Matteson, Illinois, we serve Cadillac shoppers from Frankfort, Tinley Park, Mokena, Orland Park, Homewood and communities throughout Chicago’s South Suburbs. Here are several Cadillac SUVs worth considering when preparing for Midwest winter driving. Cadillac SUVs for Chicago Winter Driving Cadillac SUV Seating Drivetrain Notable Feature for Winter Driving Well Suited For 2026 Cadillac XT5 5 FWD / Available AWD Available AWD; Twin Clutch Sport Control AWD on Sport Everyday luxury commuting 2026 Cadillac OPTIQ 5 RWD / Available Dual Motor AWD Available dual-motor AWD and heat-pump technology Compact luxury EV shoppers 2026 Cadillac LYRIQ 5 RWD / Available Dual Motor AWD Available dual-motor AWD Luxury EV commuting 2026 Cadillac VISTIQ Up to 7 Dual Motor AWD Standard dual-motor AWD Families seeking a three-row luxury EV 2026 Cadillac Escalade Up to 8 Available 4WD Full-size SUV capability and available 4WD Larger families and full-size luxury 2026 Cadillac ESCALADE IQ 7 Dual Motor AWD Standard AWD, Air Ride Adaptive Suspension and Magnetic Ride Control Full-size all-electric luxury Cadillac XT5: Refined AWD Capability for Everyday Driving For drivers who prefer a gas-powered luxury SUV in a manageable midsize package, the 2026 Cadillac XT5 offers a compelling combination of refinement and versatility. The XT5 is available with all-wheel drive. The XT5 Sport goes further with standard Twin Clutch Sport Control All-Wheel Drive, along with Chassis Damping Control and Yaw Control. The standard 2.0L turbocharged four-cylinder engine produces 235 horsepower and 258 lb.-ft. of torque with premium gasoline. A 3.6L V6, available on Premium Luxury and standard on Sport, produces 310 horsepower and 271 lb.-ft. of torque with premium gasoline. For commuters traveling between Matteson, Frankfort, Tinley Park, Mokena and Chicago, an AWD-equipped XT5 offers Cadillac luxury in a size that remains well suited to suburban streets, expressway driving and everyday parking. Cadillac OPTIQ: Compact Electric Luxury with Available AWD For drivers interested in a smaller all-electric Cadillac SUV, the 2026 Cadillac OPTIQ brings together distinctive design, electric performance and available all-wheel drive. The standard OPTIQ lineup offers an available dual-motor AWD configuration producing a Cadillac-estimated 440 horsepower and 498 lb.-ft. of torque. Dual-motor AWD models have an EPA-estimated range of 303 miles on a full charge. Actual range will vary based on several factors, including temperature, terrain, battery condition, vehicle loading and how the vehicle is driven and maintained. The OPTIQ also incorporates heat-pump technology designed to improve efficiency and cold-weather performance. Cadillac says the system recovers heat from vehicle components and can use it to warm the cabin or precondition the battery. That combination makes the OPTIQ especially noteworthy for luxury EV shoppers who want available AWD in a more compact Cadillac SUV. Cadillac LYRIQ: Electric Luxury with Available Dual-Motor AWD The 2026 Cadillac LYRIQ offers another compelling option for Chicago-area drivers considering an electric luxury SUV. The LYRIQ is available with dual-motor all-wheel drive producing a Cadillac-estimated 515 horsepower and 450 lb.-ft. of torque. Cadillac also offers the LYRIQ in single-motor rear-wheel-drive configurations. For winter shoppers, the available AWD configuration is particularly relevant because all-wheel drive can provide additional traction when accelerating on slippery or snow-covered surfaces. With seating for five and a sophisticated all-electric platform, LYRIQ is well suited to drivers who want a larger electric Cadillac for daily commuting, weekend travel and year-round driving throughout Chicagoland. Shoppers considering the transition to an EV can also explore our guide to 2026 Cadillac LYRIQ ownership costs, charging and Illinois EV incentives for a closer look at what living with a LYRIQ in Illinois can involve. Cadillac VISTIQ: Three-Row Electric Luxury with Standard AWD Families who need three rows but are ready for an all-electric vehicle should consider the 2026 Cadillac VISTIQ. Every 2026 VISTIQ uses a dual-motor all-wheel-drive powertrain. Cadillac estimates output at 615 horsepower and 650 lb.-ft. of torque in Velocity Max. VISTIQ offers up to an EPA-estimated 305 miles of range when equipped with the standard 11.5 kW onboard charging module. Models equipped with the available 19.2 kW onboard charging module have an EPA-estimated range of 300 miles. Actual range varies based on factors including ambient temperature, terrain, battery condition, loading and vehicle use. With seating for up to seven, VISTIQ combines three-row versatility with standard AWD, making it an especially relevant choice for families who want Cadillac luxury and an electric powertrain without sacrificing passenger capacity. Cadillac Escalade: Full-Size Luxury with Available 4WD For drivers who want the space and presence of a full-size luxury SUV, the 2026 Cadillac Escalade remains a defining member of the Cadillac lineup. The 2026 Escalade is available with seating for up to eight passengers. Its 6.2L V8 produces 420 horsepower and 460 lb.-ft. of torque with premium gasoline. Available four-wheel drive adds another consideration for Chicagoland drivers who regularly encounter winter conditions. Beyond drivetrain capability, Escalade provides the passenger and cargo space that can be especially valuable for larger families, road trips and carrying winter gear. For drivers throughout Matteson, Frankfort, Mokena and Chicago’s South Suburbs who prefer a full-size gas-powered luxury SUV, the Escalade offers a distinctive combination of space, technology and unmistakable Cadillac presence. Cadillac ESCALADE IQ: Full-Size Electric Luxury with Standard AWD For drivers who want full-size Cadillac luxury with an all-electric powertrain, the 2026 ESCALADE IQ presents an entirely different interpretation of the flagship SUV. ESCALADE IQ features a dual-motor AWD powertrain and seating for seven across three rows. In Velocity Max, it produces a Cadillac-estimated 750 horsepower and 785 lb.-ft. of torque. Cadillac estimates up to 465 miles of driving range on a full charge. Because this figure is Cadillac-estimated rather than EPA-estimated, shoppers should distinguish it from the EPA range figures published for models such as OPTIQ and VISTIQ. Actual EV range can also vary according to driving conditions and vehicle use. ESCALADE IQ also features standard Air Ride Adaptive Suspension, Magnetic Ride Control and 4-Wheel Steer. For Chicago-area drivers seeking substantial passenger space, standard AWD and an all-electric powertrain in a flagship luxury SUV, ESCALADE IQ occupies a distinctive place within Cadillac’s lineup. Is AWD or 4WD Worth It in Chicago? For many Chicago drivers, all-wheel drive or four-wheel drive can be valuable when winter conditions arrive. AWD and 4WD can improve traction when accelerating on snow-covered, icy or otherwise slippery surfaces by allowing the vehicle to deliver power through all four wheels. However, AWD and 4WD should not be confused with complete winter protection. All-wheel drive does not eliminate the need for adequate stopping distance, careful driving or appropriate tires. Tires remain the vehicle’s direct connection to the road and play a critical role in braking, steering and overall grip. Drivers who regularly encounter snow, ice and prolonged cold temperatures should consider tires appropriate for their driving conditions. If you are unsure whether your current tires are prepared for another Chicagoland winter, the Cadillac service center in Matteson, IL can help you evaluate tire condition and explore replacement options for your Cadillac. What Features Should You Look for in a Cadillac SUV for Chicago Winters? When comparing luxury SUVs for winter driving in Chicagoland, start with the drivetrain. AWD or 4WD can provide additional traction when accelerating on slippery roads. Cold-weather comfort features are also worth considering. Depending on the model and equipment, features such as heated seats, a heated steering wheel and remote-start or EV preconditioning capabilities can make winter mornings considerably more comfortable. For Cadillac EV owners, understanding EV battery preconditioning and other vehicle settings can also help you prepare your vehicle for cold-weather driving. When supported by the vehicle and charging setup, preconditioning while plugged in can help prepare the battery and cabin before departure. Visibility and driver-assistance technology are important as well, particularly during snow, darkness and changing weather conditions. Finally, pay close attention to tires. Even a sophisticated AWD system ultimately depends on the amount of grip available between the tires and the road. Are Electric Cadillac SUVs Good for Chicago Winters? An electric Cadillac can be a practical year-round vehicle in Chicago when its range and charging requirements fit your driving habits. Cadillac currently offers several electric SUVs with all-wheel-drive configurations, including the OPTIQ, LYRIQ, VISTIQ and ESCALADE IQ. Cold temperatures can affect EV driving range. Cadillac notes in its published EV range disclosures that actual range can vary based on several factors, including ambient temperature, terrain, battery age and condition, loading, and how the vehicle is used and maintained. Chicago-area EV shoppers should therefore consider both the vehicle’s published range and their own winter driving patterns, home-charging availability and typical travel distances. For a deeper look at what EV ownership can involve locally, our Cadillac LYRIQ ownership guide for Illinois drivers covers charging, ownership costs and other considerations for Chicagoland shoppers. Which Cadillac SUV Is Best for a Chicago Winter? There is no single Cadillac SUV that is right for every Chicago driver. For a midsize gas-powered luxury SUV, an AWD-equipped Cadillac XT5 offers a versatile option for daily commuting. For drivers interested in an electric luxury SUV, the OPTIQ offers available dual-motor AWD in a compact package, while the LYRIQ provides a larger five-passenger alternative with available dual-motor AWD. Families needing three rows can consider the VISTIQ, which features standard dual-motor AWD and seating for up to seven. Drivers who prefer full-size luxury can compare the gas-powered Escalade with available 4WD against the all-electric ESCALADE IQ with standard dual-motor AWD. The right Cadillac ultimately depends on your passenger and cargo requirements, daily commute, preferred powertrain and the conditions you encounter most often. Frequently Asked Questions About Cadillac SUVs and Chicago Winters What is the best Cadillac SUV for Chicago winters? The best Cadillac SUV for a Chicago winter depends on your driving needs. An AWD-equipped XT5 offers gas-powered midsize luxury, while OPTIQ and LYRIQ offer available dual-motor AWD for electric SUV shoppers. VISTIQ features standard dual-motor AWD and seating for up to seven, while Escalade offers available 4WD for drivers seeking a full-size gas-powered luxury SUV. Does Cadillac make an AWD electric SUV? Yes. Cadillac offers multiple electric SUVs with all-wheel drive. The 2026 OPTIQ and LYRIQ offer available dual-motor AWD, while the 2026 VISTIQ and ESCALADE IQ feature dual-motor AWD as standard equipment. Is the 2026 Cadillac XT5 available with AWD? Yes. The 2026 Cadillac XT5 offers available all-wheel drive. The XT5 Sport includes Twin Clutch Sport Control All-Wheel Drive as standard equipment. Which Cadillac electric SUV has three rows? The 2026 Cadillac VISTIQ is a three-row electric luxury SUV with seating for up to seven and standard dual-motor AWD. The larger ESCALADE IQ is also an all-electric three-row SUV and seats seven passengers. Does AWD help when driving in snow? AWD can improve traction when accelerating on slippery or snow-covered surfaces because power can be delivered through all four wheels. It does not eliminate the need for appropriate tires, additional stopping distance or careful driving in winter conditions. Do I still need winter tires if my Cadillac has AWD? AWD can help with acceleration traction, but tires remain critical to braking, steering and grip. Drivers who regularly encounter snow, ice and prolonged cold temperatures should consider tires appropriate for their driving conditions. The Arnie Bauer Cadillac Service Center in Matteson can also assist with tire inspection, maintenance and replacement needs. Does cold weather affect Cadillac EV range? Yes. Cadillac notes that actual EV range can vary based on several factors, including ambient temperature. Drivers considering an electric Cadillac for Chicago winters should account for seasonal range variation when planning charging and longer trips. Where can I shop for a Cadillac SUV near Frankfort, Illinois? Arnie Bauer Cadillac in Matteson serves Cadillac shoppers from Frankfort, Tinley Park, Mokena, Orland Park, Homewood and communities throughout Chicago’s South Suburbs. Shoppers can explore current Cadillac SUV inventory and compare gas-powered and electric models to determine which drivetrain, size and features best complement their lifestyle. Explore Cadillac SUVs at Arnie Bauer Cadillac in Matteson, IL Winter capability and luxury do not have to be opposing priorities. At Arnie Bauer Cadillac in Matteson, Illinois, you can explore our current Cadillac SUV inventory and compare models designed for a range of Chicagoland lifestyles—from the versatile XT5 and all-electric OPTIQ and LYRIQ to the three-row VISTIQ, iconic Escalade and all-electric ESCALADE IQ. Whether your daily drive takes you through Frankfort, Tinley Park and Mokena, along I-57 toward Chicago, or throughout the South Suburbs, our team can help you compare AWD and 4WD options, passenger space, technology, and gas or electric performance. Explore our current Cadillac SUV inventory online, schedule a test drive, or visit Arnie Bauer Cadillac in Matteson to find the Cadillac that fits the way you drive.

Cadillac Lyriq getting a tire and wheel inspection

Chicagoland Luxury Buyer’s Guide: Cadillac Maintenance Costs Explained

When shopping for a luxury vehicle in the Chicagoland area, total cost of ownership is just as critical as the initial purchase price. For drivers considering an upgrade to a premium vehicle, a foundational question frequently arises: Are Cadillacs expensive to repair and maintain? The short answer is no—not when measured against the luxury segment baseline. While any premium car or SUV requires a higher level of precision care than a standard economy vehicle, Cadillac offers a unique cost advantage. By blending high-end performance and sophisticated engineering with domestic parts availability, Cadillac can provide a luxury ownership experience without some of the service costs commonly associated with European imports. Drivers considering a Cadillac can also explore the latest models in our new Cadillac inventory in Matteson, IL. Direct Answer: Are Cadillacs Expensive to Maintain? Compared with many European luxury brands, Cadillac maintenance and repair costs can be more manageable. Access to GM's domestic parts and service network can also make obtaining replacement components and qualified service more convenient. For Chicagoland Cadillac owners, staying ahead of routine maintenance is one of the best ways to control long-term ownership expenses. Our Cadillac service center in Matteson, IL provides factory-trained care for routine maintenance, diagnostics, and repairs. The Real Cost Breakdown: Domestic Efficiency vs. European Imports One factor that can influence Cadillac maintenance costs is access to GM's established parts and service infrastructure. Imported luxury vehicles may require specialized components, diagnostic equipment, or repair procedures that can affect the final cost and length of a repair. Cadillac owners, meanwhile, have access to GM's extensive service and parts network. Cadillac vehicles still incorporate sophisticated powertrains, suspension systems, electronics, and luxury technology, but readily available service resources can make routine ownership more convenient. For owners, that can provide several advantages: Parts Availability: Access to GM and Cadillac replacement components can help reduce delays associated with sourcing certain specialized parts. Established Service Network: Cadillac Certified Service locations provide technicians and diagnostic resources specifically designed for GM vehicles. Factory-Trained Expertise: Following Cadillac-recommended procedures can help ensure maintenance and repairs are performed appropriately. Cadillac owners looking to reduce routine ownership costs can also check our current Cadillac service and parts specials for available offers on maintenance and repairs. Average Annual Maintenance Estimates Maintenance expenses vary significantly depending on model, vehicle age, mileage, driving conditions, required repairs, and where service is performed. Rather than assuming every Cadillac will cost the same amount each year, shoppers should consider both scheduled maintenance and the possibility of age- or mileage-related repairs when estimating total ownership costs. Predictable Care: Routine Cadillac Service Intervals Maintaining the performance of your luxury vehicle requires regular attention. By following the maintenance schedule recommended for your particular Cadillac, you can address routine wear and potentially prevent smaller issues from becoming more expensive repairs. Standard preventative services may include: Oil and Filter Replacements: Many gasoline-powered Cadillac models use an oil-life monitoring system to help owners determine when service is due. Learn more about Cadillac oil changes in Matteson and the importance of using the appropriate oil for your vehicle. Tire Rotation and Balance: Proper tire care can support even tread wear, ride quality, and handling—particularly through changing Illinois seasons. Brake Pad and Rotor Service: Brake components should be inspected as they wear, especially if you notice noise, vibration, or changes in braking performance. Our Cadillac brake service center can inspect brake pads, rotors, calipers, and other braking components when service is needed. The Modern Variable: EV Maintenance Architecture As Cadillac expands its electric lineup with vehicles such as the Cadillac LYRIQ and Escalade IQ, the maintenance equation changes. Battery-electric vehicles eliminate several maintenance items associated with gasoline engines, including engine oil changes and spark plug replacement. EVs also use regenerative braking, which can reduce reliance on the friction brakes during certain driving conditions. However, electric vehicles still require routine attention to components such as tires, brakes, cabin air filters, suspension systems, and other vehicle systems. If you're considering making the switch to electric, explore our new Cadillac EV inventory in Matteson to compare models including the LYRIQ, OPTIQ, VISTIQ, and Escalade IQ. Protecting Your Asset: Cadillac Certified Service One of the most effective ways to manage ownership costs is to understand your vehicle's warranty coverage and keep up with recommended maintenance. New Cadillac vehicles include manufacturer warranty coverage, with specific terms varying by model, component, and model year. For pre-owned shoppers, a Cadillac Certified Pre-Owned vehicle can provide additional benefits. Eligible Cadillac CPO vehicles must meet program requirements and undergo a 172-point inspection before certification. Entrusting your Cadillac to factory-trained Cadillac service technicians in Matteson also gives you access to technicians familiar with Cadillac vehicles, diagnostic systems, maintenance procedures, and GM parts. For drivers throughout Matteson, Tinley Park, Frankfort, Mokena, Orland Park, Homewood, Olympia Fields, and the greater Chicago South Suburbs, scheduling Cadillac service at Arnie Bauer Cadillac makes it easy to stay ahead of routine maintenance and address repairs when they arise.

How to File a Cadillac GAP Claim in Illinois | Arnie Bauer Cadillac

Having your Cadillac declared a total loss can raise an important financial question: What happens if your primary insurance settlement does not cover the amount you owe on your vehicle finance agreement? If you purchased Cadillac Guaranteed Asset Protection (GAP) Coverage, it may provide additional financial protection after an eligible total loss. Cadillac states that GAP Coverage can waive some or all of the difference between what you owe on your finance agreement and the amount your primary insurer pays, including your deductible, subject to the terms of your GAP Addendum. If you own a Cadillac in Matteson or elsewhere in Illinois, here's what to know about starting the GAP claim process. How Do You File a Cadillac GAP Claim After a Total Loss? According to Cadillac's current claim instructions, to initiate a GAP or GAP Plus claim, you should submit either: A written Waiver Benefit request; or At least one of the required documents to the GAP Administrator within 90 days of the insurance settlement date. If there is no primary insurance, the 90-day period is measured from the date of loss. Cadillac identifies Safe-Guard Products International, LLC as the Administrator of Cadillac GAP and GAP Plus. Your individual Cadillac GAP or GAP Plus Deficiency Waiver Addendum governs your coverage. Always review your Addendum for the requirements, deadlines, terms, conditions, limitations and exclusions that apply to your specific situation. What Is Cadillac GAP Coverage? GAP stands for Guaranteed Asset Protection. Cadillac GAP Coverage is an optional financial protection product designed for situations in which a covered vehicle is declared a total loss and there is an eligible difference between the amount owed under the vehicle finance agreement and the amount paid by the primary insurer. For example, imagine that you still owe more on your Cadillac than the amount your primary insurer pays following a total loss. Subject to your Addendum, GAP may waive some or all of an eligible difference. Cadillac GAP Coverage is optional and is not insurance. All transactions involving Cadillac GAP are governed by the applicable Cadillac Guaranteed Asset Protection (GAP) Deficiency Waiver Addendum. What Should You Do If Your Cadillac Is Totaled? The exact process can vary depending on your insurance company, lender and GAP agreement. In general, these are important steps to consider. 1. Contact Your Primary Auto Insurance Company After an accident, theft or other loss, contact your primary auto insurer and follow the insurer's instructions for reporting the claim. Your primary insurer handles the physical-damage insurance claim according to the terms of your auto insurance policy. GAP does not replace your primary auto insurance. 2. Wait for the Insurance Company to Determine the Loss Your primary insurer will evaluate the claim and determine how it will be handled under your policy. If the vehicle is declared a total loss, the insurer will determine the settlement according to the terms of the applicable insurance policy. 3. Review Your Insurance Settlement Information Review the information provided by your insurer carefully. If you have questions about the insurance company's valuation, settlement amount or treatment of the loss, those questions should be directed to your insurance company. 4. Contact Your Lender You should also communicate with the lender or financial institution associated with your Cadillac finance agreement. A total loss does not, by itself, mean that the obligations under your finance agreement have ended. Follow your lender's instructions regarding your account and payments while the insurance and GAP processes are being completed. This is particularly important because Cadillac identifies certain amounts resulting from late fees, due-date changes, and missed, delinquent, deferred or skipped payments among its GAP exclusions. 5. Find Your Cadillac GAP Addendum If you purchased Cadillac GAP Coverage when you purchased your vehicle, locate your Cadillac Guaranteed Asset Protection GAP Deficiency Waiver Addendum. If you purchased GAP Plus, locate the applicable GAP Plus Addendum. Your Addendum is important because it establishes the terms that apply to your specific GAP product. 6. Initiate the GAP Claim Within the Required Time Cadillac's current claim guidance states that you should submit a written Waiver Benefit request or at least one required document to the Administrator within 90 days of the insurance settlement date. If there is no primary insurance on the vehicle, Cadillac states that the 90-day period is measured from the date of loss. Do not wait unnecessarily to begin the process. 7. Submit the Required Documentation Follow the Administrator's instructions regarding the documents required for your particular claim. Cadillac's currently published sample GAP contract states that all required documents must be provided to the Administrator within 210 days of the settlement date, or within 210 days of the date of loss if there is no primary insurance, before a Waiver Benefit can be processed. Because your individual Addendum controls your coverage and claim requirements, review it carefully and follow the Administrator's instructions. Keep copies of the documents and correspondence associated with your claim. 8. Continue Communicating With Your Lender Continue following your lender's instructions until the status of your finance agreement has been resolved. Do not assume that filing an insurance claim or GAP claim automatically satisfies the remaining balance on your finance agreement. What Benefits Does Cadillac GAP Coverage Offer? According to Cadillac's current GAP information, key benefits may include: Terms of up to 8 years Availability for new or pre-owned vehicles at the time of vehicle purchase Availability for any finance amount No maximum dollar amount on covered losses that are waived Coverage for rideshare services The ability to cancel, subject to applicable terms A waiver for the primary insurance deductible of up to $1,000, subject to applicable terms and state availability These are general Cadillac program features. Your individual GAP Addendum determines the coverage applicable to you. What Is Cadillac GAP Plus? Cadillac GAP Plus offers the benefits of standard Cadillac GAP Coverage along with an additional potential benefit. According to Cadillac's current 2026 GAP materials, GAP Plus can provide a $1,000 credit toward the purchase of a replacement vehicle at the original selling dealer. Cadillac states that this GAP Plus benefit: Is only valid at the original selling dealer; Is provided as a credit toward the purchase of a replacement vehicle; Is available only if a GAP Waiver Benefit is approved; Is available only at participating GM dealers; and Is not available in every state. Your GAP Plus Addendum governs the benefit and its requirements. What Doesn't Cadillac GAP Cover? GAP Coverage has exclusions. Cadillac's current GAP information provides examples that include: Losses occurring before the effective date of the GAP Addendum Certain amounts owed because of late fees or due-date changes Certain amounts associated with missed, delinquent, deferred or skipped payments Total losses resulting from certain dishonest, fraudulent or illegal acts Vehicles used for competitive racing or prohibited commercial purposes Refinancing of the vehicle finance agreement Certain deductions taken by the primary insurer, such as deductions for prior damage, salvage, missing items, excess towing, custom equipment and storage This is not a complete list of exclusions. Refer to your Cadillac GAP or GAP Plus Addendum for the complete terms, limitations and exclusions applicable to your coverage. Does Cadillac GAP Cover a Vehicle Totaled by a Tornado, Flood, Hail or Falling Tree? Whether a particular loss is covered depends on the customer's primary insurance policy, GAP Addendum and circumstances of the loss. Your primary insurance company determines whether damage from a storm, tornado, hail, flooding, falling tree or another event is covered under your insurance policy and how the insurance claim will be handled. If your Cadillac is declared a total loss, GAP may provide additional financial protection if an eligible difference remains between what you owe on your finance agreement and the amount paid by your primary insurer. Whether a Waiver Benefit applies is determined according to the terms of your GAP Addendum. What Happens to Cadillac GAP If You Refinance? Cadillac's current GAP information lists refinancing of the vehicle finance agreement among its exclusions. If you refinanced your Cadillac after purchasing GAP Coverage, review your Addendum and contact the Administrator regarding your specific circumstances. Frequently Asked Questions About Cadillac GAP Claims How do I start a Cadillac GAP claim? Cadillac states that you should submit a written Waiver Benefit request or at least one required document to the Administrator within 90 days of the insurance settlement date. If there is no primary insurance, the 90-day period is measured from the date of loss. Is Cadillac GAP Coverage insurance? No. Cadillac states that Guaranteed Asset Protection is optional and is not insurance. The applicable GAP Deficiency Waiver Addendum governs the transaction and coverage. Does Cadillac GAP replace auto insurance? No. Your primary auto insurance handles the physical-damage insurance claim according to your policy. GAP can provide additional financial protection following an eligible total loss by waiving some or all of an eligible difference between the amount owed under the finance agreement and the amount paid by the primary insurer. Does Cadillac GAP automatically pay off the entire remaining loan balance? No. You should not assume that GAP will automatically satisfy your entire remaining balance. Cadillac states that GAP can waive some or all of the difference between what you owe on your finance agreement and the amount your primary insurer pays, subject to the applicable Addendum. Certain amounts may be excluded. Should I stop making payments after my Cadillac is totaled? Do not assume that you should stop making payments simply because the vehicle has been declared a total loss or because you have initiated a GAP claim. Contact your lender and follow its instructions regarding your finance agreement while the insurance and GAP processes are underway. How long do I have to start a Cadillac GAP claim? Cadillac's current claim instructions state that you should submit a written Waiver Benefit request or at least one required document within 90 days of the insurance settlement date, or within 90 days of the date of loss if there is no primary insurance. How long do I have to provide the GAP claim documents? Cadillac's currently published sample GAP contract states that the required documents must be submitted to the Administrator within 210 days of the settlement date, or within 210 days of the date of loss if there is no primary insurance, before a Waiver Benefit can be processed. Always review your individual Addendum for the requirements applicable to your coverage. Who administers Cadillac GAP claims? Cadillac's current 2026 GAP materials identify Safe-Guard Products International, LLC as the Administrator of Cadillac GAP and GAP Plus. Cadillac currently lists the Administrator's telephone number as 1-833-959-0106. What documents are required for a Cadillac GAP claim? The documents required depend on the applicable GAP Addendum and claim. Follow the Administrator's instructions and refer to your individual Addendum rather than relying solely on a general online checklist. Is GAP Plus the same as standard Cadillac GAP? GAP Plus includes the benefits of standard Cadillac GAP along with a potential $1,000 replacement-vehicle credit. Cadillac states that the credit is valid at the original selling dealer, is available only if a GAP Waiver Benefit is approved, is limited to participating GM dealers and is not available in every state. Cadillac GAP Questions in Matteson, IL If you purchased Cadillac GAP Coverage and your vehicle has been declared a total loss, your GAP Addendum and the GAP Administrator are the authoritative sources for your individual claim and coverage determination. At Arnie Bauer Cadillac in Matteson, Illinois, our team can help customers locate information about Cadillac protection products and better understand where to find the appropriate resources. For questions about whether a particular loss or amount qualifies for a GAP Waiver Benefit, required claim documentation or the status of a GAP claim, contact the Administrator identified in your Addendum. Arnie Bauer Cadillac proudly serves Cadillac shoppers and owners in Matteson and surrounding communities in Chicago's Southland. Important Cadillac GAP Disclosure Cadillac Guaranteed Asset Protection (GAP) is optional and is not insurance. Transactions related to Cadillac GAP are governed solely by the applicable Cadillac Guaranteed Asset Protection GAP Deficiency Waiver Addendum. Cadillac GAP Plus is also optional and is not insurance and is governed by the applicable GAP Plus Deficiency Waiver Addendum. This article provides general educational information only and does not determine whether a particular claim, loss, balance, deductible or other amount is covered or eligible for a Waiver Benefit. Terms and conditions may vary by state, and not all vehicle models may be eligible. Refer to your individual Addendum and contact the Administrator for the terms, conditions, limitations, exclusions and claim requirements applicable to your coverage.