New 2020 Cadillac Escalade Luxury

  • VIN: 1GYS4BKJ3LR236487
  • Stock: C00139
MSRP $86,210
Arnie Bauer Price $73,262
Details
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Location:
Arnie Bauer Cadillac & Buick GMC
5525 MILLER CIRCLE DR
MATTESON, IL 60443

Basic Info

  • Exterior:
    Satin Steel Metallic
  • Drivetrain:
    Four Wheel Drive
  • Transmission:
    Automatic
  • Interior:
    Jet Black, Leather seating surfaces
  • Engine:
    6.2L V8 engine
  • Fuel Efficiency:
    14 CITY / 21 HWY
  • Mileage
    4

Key Features

  • AWD
  • Android Auto
  • Apple CarPlay
  • Automatic Climate Control
  • Backup Camera
  • Bluetooth
  • Hands-Free Liftgate
  • Lane Departure Warning
  • Lane keep assist
  • Leather Seats
  • Memory Seats
  • Parking Sensors / Assist
  • Power Seats
  • Rain Sensing Wipers
  • Remote Start
  • Sunroof / Moonroof
  • Wireless Phone Charging

Description

Boasts 21 Highway MPG and 14 City MPG. This Cadillac Escalade delivers a Gas V8 6.2L/376 engine powering this Automatic transmission. TRANSMISSION, 10-SPEED AUTOMATIC electronically controlled with overdrive, tow/haul mode and tap up/tap down shifting (STD), SATIN STEEL METALLIC, LPO, WHEEL LOCKS, SET OF 4.*This Cadillac Escalade Comes Equipped with These Options *LPO, INTERIOR PROTECTION PACKAGE includes (VAV) all-weather floor mats, LPO and (VLI) all-weather cargo mat, LPO , LPO, POLISHED EXHAUST TIP, ENGINE, 6.2L V8 WITH ACTIVE FUEL MANAGEMENT Spark Ignition Direct Injection (SIDI) and Variable Valve Timing (VVT), includes aluminum block construction (420 hp [313.2 kW] @ 5600 rpm, 460 lb-ft of torque [621 N-m] @ 4100 rpm) (STD), Wireless Charging located on the top of the center console (The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. To check for phone or other device compatibility, see my.cadillac.com/learnAbout/wireless-charging or consult your carrier.), Wipers, front intermittent, Rainsense, Wiper, rear intermittent with washer, Windshield, solar absorbing, Windows, power, with driver and front passenger Express-Up/Down and rear passengers Express-Down, Windows, power all doors, comfort open (auto express down via key fob), Wheels, 22" x 9" (55.9 cm x 22.9 cm) 7-spoke alloy with Chrome inserts/Pearl Nickel finish (Upgradeable to (RPT) 22" x 9" Split 6-spoke alloy wheels with Chrome finish, (RVA) 22" x 9" Dual 7-spoke alloy wheels with Ultra Bright Machined/Midnight Silver finish, (SH0) 22" x 9" 12-spoke alloy wheels with Polished finish or (SMI) 22" x 9" 6-spoke alloy wheels with Chrome finish.).* Stop By Today *Test drive this must-see, must-drive, must-own beauty today at Arnie Bauer Buick GMC, 5525 Miller Circle Dr, Matteson, IL 60443.

Vehicle Details

Exterior

  • Black assist steps
  • Acoustic laminated glass
  • Deep-tinted glass
  • Hands-Free Power Liftgate
  • LED headlamps
  • Automatic on/off headlamps
  • IntelliBeam
  • Roof rails
  • Body-color heated, driver-side auto-dimming power-folding outside mirrors with integrated turn signal indicators
  • Chrome bodyside moldings
  • Active aero shutters
  • Spare tire lock
  • Power sunroof
  • LED taillamps
  • 17" all-season spare tire
  • 22" all-season tires
  • 17" full-size spare steel wheel with Black finish
  • 22" 7-spoke alloy wheels with Chrome inserts/Pearl Nickel finish
  • Wheels, 22" x 9" (55.9 cm x 22.9 cm) 7-spoke alloy with Chrome inserts/Pearl Nickel finish (Upgradeable to (RPT) 22" x 9" Split 6-spoke alloy wheels with Chrome finish, (RVA) 22" x 9" Dual 7-spoke alloy wheels with Ultra Bright Machined/Midnight Silver finish, (SH0) 22" x 9" 12-spoke alloy wheels with Polished finish or (SMI) 22" x 9" 6-spoke alloy wheels with Chrome finish.) (STD)
  • Solar-absorbing glass
  • Rear intermittent wiper
  • Rainsense automatic wipers

Interior

  • Remote Start
  • Cadillac Connected Access capable
  • Cargo net
  • Tri-zone automatic climate control
  • Front center console
  • Cruise control
  • Rear window defogger
  • Power door locks
  • Carpeted floor covering
  • Carpeted floor mats
  • 12" diagonal color Driver Information Center
  • Head-Up Display
  • Keyless Open
  • Interior lighting
  • Memory settings
  • Power-adjustable pedals
  • 110-volt power outlet
  • Rear Camera Mirror
  • Rear Seat Reminder
  • 12-way power driver and front passenger seats
  • Front bucket seats with leather seating surfaces
  • Seats, front bucket with leather seating surfaces, driver and front passenger, 12-way power seat adjusters including 4-way power lumbar control, independently heated driver and front passenger seat cushions and seatbacks (three settings) and 2-position driver memory (STD)
  • Heated and cooled driver and front passenger seats
  • Heated second row outboard seats
  • Power second row bucket seats
  • Seats, second row bucket, power configurable (May substitute (ATT) second row 60/40 split-folding bench seats.) (STD)
  • Power 60/40 split-folding third row bench seat
  • Inclination sensor
  • Interior movement sensor
  • Power tilt and telescoping steering column
  • Steering-wheel mounted controls
  • Leather-wrapped heated steering wheel
  • Power-tilt, color-keyed steering wheel
  • Content theft-deterrent system
  • Theft-deterrent unauthorized entry system
  • Tow/haul mode selector
  • Universal Home Remote
  • Power windows with driver express-up/down and front and rear passenger express-down
  • Wireless Charging

Entertainment

  • 4G LTE Wi-Fi® hotspot capable
  • Active Noise Cancellation
  • Bose® Centerpoint® Surround Sound 16-speaker audio system
  • Single-slot CD/MP3 player
  • Bluetooth®
  • Cadillac user experience with navigation
  • Cadillac user experience with embedded navigation AM/FM stereo with 8" diagonal color information display featuring touch response, haptic feedback, gesture recognition, Natural Voice Recognition, Phone Integration for Apple CarPlay and Android Auto capability for compatible phone, Connected Apps and Teen Driver. Five USB ports, including one in the articulating storage door/bin and auxiliary audio port (STD)
  • HD Radio
  • SiriusXM NavTraffic
  • SiriusXM® Radio trial subscription

Mechanical

  • High-capacity air cleaner
  • 170-amp alternator
  • 4-wheel antilock disc brakes
  • DuraLife® brake rotors
  • VAC power brakes
  • Capless fuel fill
  • External engine oil cooler
  • External transmission oil cooler
  • Locking rear differential
  • 6.2L V8 engine
  • Engine, 6.2L V8 with Active Fuel Management Spark Ignition Direct Injection (SIDI) and Variable Valve Timing (VVT), includes aluminum block construction (420 hp [313.2 kW] @ 5600 rpm, 460 lb-ft of torque [621 N-m] @ 4100 rpm) (STD)
  • Keyless Start
  • 3.23 rear axle ratio
  • Rear axle, 3.23 ratio
  • Electric Power Steering
  • Magnetic Ride Control
  • Heavy-duty trailering equipment
  • Autotrac® 2-speed transfer case
  • 10-speed automatic transmission
  • Transmission, 10-speed automatic electronically controlled with overdrive, tow/haul mode and tap up/tap down shifting (STD)

Safety

  • 7 airbags
  • Automatic Emergency Braking
  • Automatic Parking Assist
  • Hill Start Assist
  • Rear child security door locks
  • Forward Collision Alert
  • Front and Rear Park Assist
  • Front outboard Passenger Sensing System for frontal outboard passenger airbag1
  • Lane Change Alert with Side Blind Zone Alert
  • Lane Keep Assist with Lane Departure Warning
  • OnStar® & Cadillac Connected Services capable
  • Rear Camera Mirror Washer
  • Rear Cross Traffic Alert
  • Safety Alert Seat
  • Seat belts, all seating positions
  • StabiliTrak, electronic stability control system with traction control
  • Surround Vision
  • Teen Driver
  • Tire Fill Alert
  • Tire Pressure Monitoring System

Premium Options & Packages

Cadillac user experience with embedded navigation AM/FM stereo with 8" diagonal color information display featuring touch response, haptic feedback, gesture recognition, Natural Voice Recognition, Phone Integration for Apple CarPlay and Android Auto capability for compatible phone, Connected Apps and Teen Driver. Five USB ports, including one in the articulating storage door/bin and auxiliary audio port (STD)
Tri-zone automatic climate control
Rear Camera Mirror
Bluetooth®
Hands-Free Power Liftgate
Lane Keep Assist with Lane Departure Warning
Front bucket seats with leather seating surfaces
With leather seating surfaces, driver and front passenger, 12-way power seat adjusters including 4-way power lumbar control, independently heated driver and front passenger seat cushions and seatbacks (three settings) and 2-position driver memory SEATS, FRONT BUCKET
Automatic Parking Assist
Seats, front bucket with leather seating surfaces, driver and front passenger, 12-way power seat adjusters including 4-way power lumbar control, independently heated driver and front passenger seat cushions and seatbacks (three settings) and 2-position driver memory (STD)
Rainsense automatic wipers
Remote Start
Power sunroof
Wireless Charging
2ND ROW SEAT TYPE
  • SEATS
  • SECOND ROW BUCKET
  • POWER CONFIGURABLE
ADDITIONAL EQUIPMENT
  • LICENSE PLATE BRACKET, FRONT, BLACK $15
  • LPO, ALL-WEATHER FLOOR MATS, 1ST, 2ND AND 3RD ROW $235
  • LPO, WHEEL LOCKS, SET OF 4 $85
  • LPO, ALL-WEATHER CARGO MAT $90
  • LPO, POLISHED EXHAUST TIP $140
AXLE
  • REAR AXLE
  • 3.23 RATIO
CADILLAC USER EXPERIENCE WITH EMBEDDED NAVIGATION
  • AM/FM stereo with 8" diagonal color information display featuring touch response
  • haptic feedback
  • gesture recognition
  • Natural Voice Recognition
  • Phone Integration for Apple CarPlay and Android Auto capability for compatible phone
  • Connected Apps and Teen Driver. Five USB ports
  • including one in the articulating storage door/bin and auxiliary audio port
EMISSIONS
  • EMISSIONS
  • FEDERAL REQUIREMENTS
ENGINE, 6.2L V8 WITH ACTIVE FUEL MANAGEMENT
  • Spark Ignition Direct Injection (SIDI) and Variable Valve Timing (VVT)
  • includes aluminum block construction (420 hp [313.2 kW] @ 5600 rpm
  • 460 lb-ft of torque [621 N-m] @ 4100 rpm)
JET BLACK, LEATHER SEATING SURFACES
  • With mini perforated inserts
LPO, INTERIOR PROTECTION PACKAGE
$270
  • Includes (VAV) all-weather floor mats
  • LPO and (VLI) all-weather cargo mat
  • LPO
LUXURY PREFERRED EQUIPMENT GROUP
  • Includes Standard Equipment
PAINT
$625
  • SATIN STEEL METALLIC
SEATS, FRONT BUCKET
  • With leather seating surfaces
  • driver and front passenger
  • 12-way power seat adjusters including 4-way power lumbar control
  • independently heated driver and front passenger seat cushions and seatbacks (three settings) and 2-position driver memory
TRANSMISSION, 10-SPEED AUTOMATIC
  • Electronically controlled with overdrive
  • tow/haul mode and tap up/tap down shifting
WHEEL TYPE
  • WHEELS
  • 22" X 9" (55.9 CM X 22.9 CM) 7-SPOKE ALLOY WITH CHROME INSERTS/PEARL NICKEL FINISH

Payment Options

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Bret Pechtold

Bret Pechtold

General Sales Manager

43 Reviews
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Dealership Experience 32 years 5 months
Industry Experience 32 years 5 months
Bret started as a salesman over 25 years ago and has only worked at Arnie Bauer! People walk in daily and ask for Bret. He is the go to guy for all things sales. If you want a specific used/new car he will find it for you. It tells a lot when over 30 people a month are his repeat customers. He is the General Sales Manager now and always there to help you.
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Sep 17, 2020

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Great deal and great service! Very easy process and felt...

Great deal and great service! Very easy process and felt like I was getting the best deal the first time, rather than going back and forth like other dealers.

Aug 04, 2020

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Great dealership to do business with!

I have done a ton of business with this dealership, both business and personal and I cannot recommend them enough! They will do whatever it takes to make the experience the best you can have.

Jun 11, 2020

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This service department is second to none. Big xxxxxxto...

This service department is second to none. Big xxxxxxto Corey. I came in to diagnose my AC blowing hot air in my Escalade with only 40 thousand miles on it. Corey did exactly as promised but on top of it had a condenser in stock and my diagnostic appointment turned into a resolution and I drove away with ice cold AC. Thanks again Corey. I will only come back to this service department for all my vehicle needs.

May 18, 2020

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Always good service - Bill Neibert has great customer servic

Tom Sinon & Bret Pechtold always make time to talk & check in. It’s why we’ve purchased four Cadillac’s from them over the years

Feb 28, 2020

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I had been looking for a specific, predriven, low...

I had been looking for a specific, predriven, low mileage vehicle for some time. I feel that I was given an extremely fair deal by Alexis Malecha and Brett Pechtold. This was my first purchase from Arnie Bauer and I would most certainly contact Alexis and Brett for my future vehicle purchases.

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Rowland Laird

Rowland Laird

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39 Reviews
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Sep 18, 2020

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Great experience ! Rowland Laird is exceptional sales...

Great experience ! Rowland Laird is exceptional sales rep. Everyone did all they could to minimize our time there and address our concerns & needs. We really appreciated the effort put forth to provide a second key/remote while we were in town.

Aug 17, 2020

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The best sales and service worldwide!!!!!!!!!!! Just...

The best sales and service worldwide!!!!!!!!!!! Just walking into the doors of this dealership, you instantly know you are considered an very important customer. Once you leave, you know it!!!!!!!!!!!!

Aug 13, 2020

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I sales person was very very knowledgeable of my vehicle...

I sales person was very very knowledgeable of my vehicle that I purchased. Customer service was a five and I will recommend my family to purchase a vehicle from Arnie Bauer thank you

Aug 06, 2020

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Amazing Experience!Great Atirude ! I will definitely be...

Amazing Experience! Great Atirude ! I will definitely be back in the future to do business with this company. Good energy throughout the entire process and I really appreciate this.

Jul 30, 2020

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Happy to be with GM!

My salesman, Rowland Laird, listened to my desires for the new GM. I didn’t have to haggle about my choice. I have experienced the excellent service department for years.

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Henry Horton

Henry Horton

Sales & Leasing Consultant

46 Reviews
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Sep 16, 2020

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Henry was very knowledgeable of his product and Customer...

Henry was very knowledgeable of his product and Customer service friendly, I would recommend Arnie & Bauer car dealership to my friends . Thanks To Mr Henry

Jul 18, 2020

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Efficient and courteous follow thru from internet...

Efficient and courteous follow thru from internet staff. Very organized, well run business. Very knowledgeable and helpful staff. Looking forward to sending you new customers.

Jul 06, 2020

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Did a great job on pricing very informative very clean...

Did a great job on pricing very informative very clean and helpful employees. Team work on getting you in and out after deal made very please.

Jun 26, 2020

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Customer service

Arnie Bauer has professional staff members that are in tune with providing great customer service to all of it's customers whether they are pursuing a new or used car.

Jun 25, 2020

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Love this dealership! Been coming here for a long time to...

Love this dealership! Been coming here for a long time to buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly.

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Alyssa Gomez

Alyssa Gomez

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Sep 07, 2020

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First and for most I wanna say that dealership was...

First and for most I wanna say that dealership was awesome and I appreciate everything and my NEW Lacrosse!!!!!! Looking forward too doing business again!!!

Sep 03, 2020

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Norm Mitchell and Trina did a fantastic job at making the...

Norm Mitchell and Trina did a fantastic job at making the process quick and easy! Norm spent a lot of time with me to make sure I knew all the features of the car and that they were all set up.

Sep 02, 2020

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The experience was great and I received a better deal...

The experience was great and I received a better deal than expected. Thank you for the great experience and I will be returning for service and new purchases.

Aug 17, 2020

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The best sales and service worldwide!!!!!!!!!!! Just...

The best sales and service worldwide!!!!!!!!!!! Just walking into the doors of this dealership, you instantly know you are considered an very important customer. Once you leave, you know it!!!!!!!!!!!!

Aug 10, 2020

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An Internet Sale

I was very pleased that I could reach an out-the-door purchase price agreement all online!! I did not talk to a sales person or try out the car until I went to pick it up. After a short test drive, we were able to complete the paperwork in about 20 minutes and I was on my way home. My complements to this dealership for being willing to maximize the benefits of online buying verses the traditional auto sales approach that many customers do not like to use.

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Norm Mitchell

Norm Mitchell

Sales & Leasing Consultant

63 Reviews
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Dealership Experience 18 years 11 months
Besides an easy and fun sales experience, I perform full Customer Service functions.
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Sep 22, 2020

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Everyone I have dealt with has been knowledgeable and...

Everyone I have dealt with has been knowledgeable and kind. Any question I had was answered. I felt like everyone was there to make your visit pleasant

Sep 03, 2020

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Norm Mitchell and Trina did a fantastic job at making the...

Norm Mitchell and Trina did a fantastic job at making the process quick and easy! Norm spent a lot of time with me to make sure I knew all the features of the car and that they were all set up.

Sep 02, 2020

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The experience was great and I received a better deal...

The experience was great and I received a better deal than expected. Thank you for the great experience and I will be returning for service and new purchases.

Aug 23, 2020

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Best of the best! Pleasant, straight forward and best of...

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Aug 17, 2020

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The best sales and service worldwide!!!!!!!!!!! Just...

The best sales and service worldwide!!!!!!!!!!! Just walking into the doors of this dealership, you instantly know you are considered an very important customer. Once you leave, you know it!!!!!!!!!!!!

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Thomas Sinon

Thomas Sinon

Sales & Leasing Consultant

32 Reviews
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Dealership Experience 6 years 5 months
Industry Experience 35 years 9 months
Over thirty years of experience in automotive sales and management. I have a thorough understanding of auto financing and leasing, And I can guide you on all aspects of supplier pricing. I am a US Army veteran, am President of a high school board of education for 8 plus years and can help educators qualify for lower pricing and GM incentives. From the south suburbs of Chicago.
Recent Reviews

Sep 07, 2020

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First and for most I wanna say that dealership was...

First and for most I wanna say that dealership was awesome and I appreciate everything and my NEW Lacrosse!!!!!! Looking forward too doing business again!!!

Sep 05, 2020

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Our salesman Tom S. was very helpful, answered all our...

Our salesman Tom S. was very helpful, answered all our questions. We had excellent service and are very pleased with our purchase. We will definitely recommend Arnie Bauer's to anyone looking for a vehicle.

Aug 27, 2020

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Great professional service always treated like family....

Great professional service always treated like family. From sales , management team to service always very attentive to our needs. Thanks for making my family feels at home . Tom you are the best.

Aug 15, 2020

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Great Sales Team

Have been purchasing vehicles for Arnie Bauer for the last 20+ years. I continue to receive great Customer Service, as the Team provides on the spot solutions when purchasing a vehicle ! Thanks Tom

Aug 12, 2020

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I found the people to be nice and accommodating. I...

I found the people to be nice and accommodating. I thought the service was efficient. I would definitely recommend sales and service department to anyone!

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David Brdar

David Brdar

Sales & Leasing Consultant

62 Reviews
Certified
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Dealership Experience 3 years 6 months
Industry Experience 14 years 6 months
David Brdar has been in the retail industry for years. He has always worked his way to the manager or top position because of his professionalism and eagerness to be the best. He will work as hard as he can to get you the best deal he can. No haggle or hassle from him.
Recent Reviews

Sep 17, 2020

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Employee Rating

Great deal and great service! Very easy process and felt...

Great deal and great service! Very easy process and felt like I was getting the best deal the first time, rather than going back and forth like other dealers.

Sep 07, 2020

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Started looking for a truck before covid hit and they...

Started looking for a truck before covid hit and they were very patient with what was going on. Weren’t pushing anything on me but when I came and looked at the truck I couldn’t say no. Very professional

Aug 27, 2020

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Great professional service always treated like family....

Great professional service always treated like family. From sales , management team to service always very attentive to our needs. Thanks for making my family feels at home . Tom you are the best.

Aug 14, 2020

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We received an ecellent deal on this purchase. David...

We received an ecellent deal on this purchase. David Brdar treated us like family. This is the 3rd car I've purchased from Arnie Bauer, and my family has bought a total of 6!

Aug 13, 2020

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I sales person was very very knowledgeable of my vehicle...

I sales person was very very knowledgeable of my vehicle that I purchased. Customer service was a five and I will recommend my family to purchase a vehicle from Arnie Bauer thank you

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Greg Parker

Greg Parker

Sales & Leasing Consultant

39 Reviews
Certified
Recent Reviews

Aug 19, 2020

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Very good dealership. Greg was a very good salesman who...

Very good dealership. Greg was a very good salesman who came highly recommended to us. Thank you for helping me get into my new vehicle.

Jul 10, 2020

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Arnie Bauer is right on! Time you drive into the service...

Arnie Bauer is right on! Time you drive into the service area, crew members greet you and begin to put in protective coverage inside your car.

Jul 08, 2020

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The service the other day for my oil change was...

The service the other day for my oil change was exceptional. The day I purchased my Vehicle I knew I had pick the right dealership. You guys are great!!!

Jun 30, 2020

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purpose of buying a car

during the past four years while leasing my 2017 terrain i was very please with the service s that was provided.at the end of my lease period i decided to lease a 2020 terrain based on the experiences i had with the 2017.

Jun 19, 2020

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I came in for the Service Dept. I Drove out in a...

I came in for the Service Dept. I Drove out in a Beautiful 2020 Encore. Greg and Trina were absolutely Awesome. Everyone was Professional, pleasant and friendly. The business facility and bathroom was Clean and Comfortable. The Social Distancing was very important to me. Thank you for a very uplifting experience and great day.

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Angie Chalmers

Angie Chalmers

New Car Sales Manager
Contact Me
Dealership Experience 4 years 4 months
Industry Experience 8 years 9 months
Angie has been working in customer service since 2000. She has the personality to work with all people and loves her job. She started working in the Internet Department and then went to Sales Consultant. She was the number one Buick and third for GMC for two consecutive years before getting promoted to the New Car Sales Manager.
Recent Reviews

Sep 22, 2020

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The staff at the dealership are very professional and...

The staff at the dealership are very professional and courteous. This is our 2nd time leasing 2 cars at the same time and the experience is great.

Aug 28, 2020

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Excellent customer service Jake was very good and...

Excellent customer service Jake was very good and respectful my only complaint is I got Dollar store mats in my SIERRA DENALI and GM could have put more features into the Denali

Aug 12, 2020

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I found the people to be nice and accommodating. I...

I found the people to be nice and accommodating. I thought the service was efficient. I would definitely recommend sales and service department to anyone!

Jul 06, 2020

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Did a great job on pricing very informative very clean...

Did a great job on pricing very informative very clean and helpful employees. Team work on getting you in and out after deal made very please.

Jun 25, 2020

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OIL CHANGE FOR 2013 BUICK LACROSSE

My appointment went as scheduled. My wait-time usually takes about one to two hours which gives me time to consume a delicious cup of coffee and read some favorite Bible scriptures. Thanks, Mr. Diehl for the senior discount.

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Alexis Malecha

Alexis Malecha

Sales & Leasing Consultant
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Dealership Experience 11 months
Industry Experience 11 months
Alexis joined Arnie Bauer's team at the end of 2019. She enjoys working with people and helping them find a great deal. She will go above and beyond for her customers.
Recent Reviews

Sep 11, 2020

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Everyone was courteous and easy to deal with. Alex, our...

Everyone was courteous and easy to deal with. Alex, our salesperson, could answer my questions on every different style or make of car that I drove. I had a limit on what my monthly payment could be and both she and the finance person made it happen. Paperwork was easy, and I love my car!! Shop Arnie Bauer Buick GMC Cadillac!!

Aug 17, 2020

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The best sales and service worldwide!!!!!!!!!!! Just...

The best sales and service worldwide!!!!!!!!!!! Just walking into the doors of this dealership, you instantly know you are considered an very important customer. Once you leave, you know it!!!!!!!!!!!!

Aug 10, 2020

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Employee Rating

An Internet Sale

I was very pleased that I could reach an out-the-door purchase price agreement all online!! I did not talk to a sales person or try out the car until I went to pick it up. After a short test drive, we were able to complete the paperwork in about 20 minutes and I was on my way home. My complements to this dealership for being willing to maximize the benefits of online buying verses the traditional auto sales approach that many customers do not like to use.

Jul 28, 2020

Dealership Rating
Employee Rating

Excellent

Personnel, friendly easy to work with. They were able to find the car I wanted and agree to the price I want to pay, so a very happy customer.

Jul 18, 2020

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Employee Rating

Efficient and courteous follow thru from internet...

Efficient and courteous follow thru from internet staff. Very organized, well run business. Very knowledgeable and helpful staff. Looking forward to sending you new customers.

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Alyssa Farkas

Alyssa Farkas

GM
Recent Reviews

Aug 13, 2020

Dealership Rating
Employee Rating

I sales person was very very knowledgeable of my vehicle...

I sales person was very very knowledgeable of my vehicle that I purchased. Customer service was a five and I will recommend my family to purchase a vehicle from Arnie Bauer thank you

Jul 06, 2020

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Employee Rating

Did a great job on pricing very informative very clean...

Did a great job on pricing very informative very clean and helpful employees. Team work on getting you in and out after deal made very please.

Jun 30, 2020

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Employee Rating

purpose of buying a car

during the past four years while leasing my 2017 terrain i was very please with the service s that was provided.at the end of my lease period i decided to lease a 2020 terrain based on the experiences i had with the 2017.

Jun 25, 2020

Dealership Rating
Employee Rating

Love this dealership! Been coming here for a long time to...

Love this dealership! Been coming here for a long time to buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly.

Jun 24, 2020

Dealership Rating
Employee Rating

I purchased a vehicle with a trade in from about 200...

I purchased a vehicle with a trade in from about 200 miles away. We negotiated a deal over the phone on both vehicles and when I arrived at the dealership everything we discussed held true. They had one issue where new tires were not balanced but offered to send a reimbursement for having to do it on my own.

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Tom Pagoria

Tom Pagoria

Sales & Leasing Consultant
Recent Reviews

Jul 06, 2020

Dealership Rating
Employee Rating

Did a great job on pricing very informative very clean...

Did a great job on pricing very informative very clean and helpful employees. Team work on getting you in and out after deal made very please.

Jun 08, 2020

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Employee Rating

Love working with the Arnie Bauer team!Customer service...

Love working with the Arnie Bauer team! Customer service is great, cars are always ready when promised. Facility is neat and clean. Always happy with our experience!

Mar 05, 2020

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Employee Rating

2017 Cadillac CTS

The vehicle I purchased was a lemon law return. I was assured that the issue was fixed. Before we got home the problem returned, the car is now at my local dealer. His comment was, we'll try to fix it but based on the history the first couple of shops tried a number of things, nothing has worked so far. He also showed me the vehicle history, it looked like Arnie Bauer never attempted to fix the issue. Alysaa said that Arnie Bauer buys and sells a lot of these lemon law vehicles, if you see one of these when you're shopping there, and the price is low, it's low for a reason! Don't buy based on the stated fact that it's fixed. David (?) the Tech guys was the highlight of the whole experience.

Feb 12, 2020

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Employee Rating

I have been buying cadillacs for 30 years from Arnie...

I have been buying cadillacs for 30 years from Arnie Bauer and have been extremely happy with the sales and service just recently purchased an xt5

Nov 27, 2019

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Employee Rating

My experience with Arnie Bauer sales and service

They were very helpful and knowledgeable. They get right to the problem. The service center was still the same. I bought a 2017 Buick Enclave and I noticed the trans fluid was low. So I took it to the service center and they took care of it. I first worked with Henry Horton my salesmen when I bought my 2008 Enclave and I got good service then. And now I'm getting good service with my 2017 Enclave.

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Alex Cleetus

Alex Cleetus

Sales & Leasing Consultant
Recent Reviews

Sep 22, 2020

Dealership Rating
Employee Rating

The staff at the dealership are very professional and...

The staff at the dealership are very professional and courteous. This is our 2nd time leasing 2 cars at the same time and the experience is great.

Aug 19, 2020

Dealership Rating
Employee Rating

Very good dealership. Greg was a very good salesman who...

Very good dealership. Greg was a very good salesman who came highly recommended to us. Thank you for helping me get into my new vehicle.

Jul 15, 2020

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Employee Rating

Great experience!!!We will definitely be back when we...

Great experience!!! We will definitely be back when we need another vehicle. Alex was great. Finance dept was very helpful. Smooth transaction and very clean.

Jun 24, 2020

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Employee Rating

Service could be better, i was just there for oil...

Service could be better, i was just there for oil change, my check engine light was on, they reset it instead of fixing it.now the light is back on, no i wasn't HAPPY with that.

May 05, 2020

Dealership Rating
Employee Rating

Our sales person, Alex, was very friendly and courteous....

Our sales person, Alex, was very friendly and courteous. It was a pleasure working with him. He was knowledgeable about the vehicle and programmed the phone.

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Jacob Koehne

Jacob Koehne

Sales & Leasing Consultant
Recent Reviews

Aug 17, 2020

Dealership Rating
Employee Rating

The best sales and service worldwide!!!!!!!!!!! Just...

The best sales and service worldwide!!!!!!!!!!! Just walking into the doors of this dealership, you instantly know you are considered an very important customer. Once you leave, you know it!!!!!!!!!!!!

Jun 08, 2020

Dealership Rating
Employee Rating

They were friendly enough, no issues with that, however I...

They were friendly enough, no issues with that, however I feel full disclosure on the used truck I bought did not happen. There is an issue that was covered up by deleting codes from the info center that warned of low coolant. The only way that would happen is if the service department cleared the code.

May 01, 2020

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Employee Rating

Family atmosphere and leading the area in service!! The...

Family atmosphere and leading the area in service!! The dealership was impressive compared to others in the area. Special coupon helped my service repairs. Thank you!!!!

Apr 14, 2020

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Employee Rating

2015 Chevrolet Silverado 2500

Found a truck that I was interested in on Autotrader. Contacted dealership. Jacob Koehne sent me a video walk around. I went to the dealership with my trade in and took a test drive, like the truck. Sat down and hashed out a deal acceptable to the both of us. Made the purchase..

Mar 09, 2020

Dealership Rating
Employee Rating

The salesman, Jake, was prepared and responsive. He read...

The salesman, Jake, was prepared and responsive. He read my reservations about the car buying process well and dealt with me professionally and quickly. The business manager, Tina Christensen was similarly efficient and effective. She did not waste time for either of us with sales pitches for unwanted services.

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    Bret Pechtold

    Bret Pechtold

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    Rowland Laird

    Rowland Laird

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    Henry Horton

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    Alyssa Gomez

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    Norm Mitchell

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    Thomas Sinon

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    David Brdar

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    Greg Parker

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    Angie Chalmers

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    Alexis Malecha

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    8 Reviews
    Alyssa Farkas

    Alyssa Farkas

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    18 Reviews
    Tom Pagoria

    Tom Pagoria

    Sales & Leasing Consultant

    20 Reviews
    Alex Cleetus

    Alex Cleetus

    Sales & Leasing Consultant

    32 Reviews
    Jacob Koehne

    Jacob Koehne

    Sales & Leasing Consultant

    5 Reviews

Customer Reviews

Overall Rating 5 Out of 5
Based on 6 customer reviews
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Prices do not include taxes, license and title fees, and a documentary service fee. Subject to availability. Not responsible for errors in pricing.
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