Staff

Mark Diehl

Mark Diehl

Service Advisor

Certified
365 Reviews
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Adam Estes

Adam Estes

Service Advisor

Certified
336 Reviews
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Bill Neibert

Bill Neibert

Service Advisor

Certified
335 Reviews
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Alyssa Gomez

Alyssa Gomez

New Car Sales Manager
142 Reviews
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Jessica McCormick

Jessica McCormick

Customer Service Manager

Certified
101 Reviews
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David Steffan

David Steffan

Service Coordinator

Certified
99 Reviews
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David Brdar

David Brdar

Sales & Leasing Consultant
93 Reviews
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Norm Mitchell

Norm Mitchell

Sales & Leasing Consultant
85 Reviews
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Henry Horton

Henry Horton

Sales & Leasing Consultant
74 Reviews
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Rowland Laird

Rowland Laird

Sales & Leasing Consultant
71 Reviews
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Bret Pechtold

Bret Pechtold

General Sales Manager
66 Reviews
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Greg Parker

Greg Parker

Sales & Leasing Consultant
60 Reviews
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Alex Cleetus

Alex Cleetus

Sales & Leasing Consultant
57 Reviews
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Thomas Sinon

Thomas Sinon

Sales & Leasing Consultant
55 Reviews
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JOSEPH Gromala

JOSEPH Gromala

Parts Manager
53 Reviews
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Alyssa Farkas

Alyssa Farkas

GM
40 Reviews
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Alexis Malecha

Alexis Malecha

Sales & Leasing Consultant
38 Reviews
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Tom Pagoria

Tom Pagoria

Sales & Leasing Consultant
35 Reviews
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Cody Bakr

Cody Bakr

New Car Sales Manager
19 Reviews
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Kyle Victor

Kyle Victor

Sales
14 Reviews
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Miranda Swinea

Miranda Swinea

Internet Sales
10 Reviews
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Fatima Yamout

Fatima Yamout

Internet Sales
8 Reviews
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Jeff Grote

Jeff Grote

Used Car Manager/Expert
6 Reviews
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Sam Sodre

Sam Sodre

Sales
4 Reviews
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Mark Diehl

Mark Diehl

Service Advisor

365 Reviews
Certified
Mark just moved to Manhattan and has been with Arnie Bauer for years. We love his upbeat attitude. He loves to ride his Harley on his day off and spend time with his wife. You can always call Mark if you have a question.
Recent Reviews

Jun 30, 2022

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Great service!

Great service! Will definitely return for service again. Customer service is excellent. Be Customer waiting room is very comfortable!

Jun 30, 2022

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Right on time for my tune up.

Right on time for my tune up. Let me know how tune up going. Got car wash at end. Good job.

Jun 25, 2022

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arnie bauer replaced my defective seat cover and did a

arnie bauer replaced my defective seat cover and did a great job and my vehicle was returned with no damage,I am happy.

Jun 23, 2022

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My vehicle was ready but it still took another 20-30

My vehicle was ready but it still took another 20-30 minutes before they checked me out.

Jun 16, 2022

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Nice looking place Nice waiting room Tried to get me

Nice looking place Nice waiting room Tried to get me to pay for wheel alignment with no proof of measurements. Took over 2 hours for scheduled oil change and cabin filter. Car always comes back with water spots the rinse the car even though it was spotless when I dropped it off.

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Adam Estes

Adam Estes

Service Advisor

336 Reviews
Certified
Adam is a father to his son Jamison and spends most of his free time with him. He also loves outdoor adventures. He came to Arnie Bauer years ago looking for a place to work with people in a great atmosphere and our customers love him. He is always willing to go above and beyond for our customers.
Recent Reviews

Jul 01, 2022

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I feel the dealership is very professional and customer

I feel the dealership is very professional and customer service is good although we had an issue with the car.

Jun 30, 2022

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Right on time for my tune up.

Right on time for my tune up. Let me know how tune up going. Got car wash at end. Good job.

Jun 30, 2022

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Adam was very Accommodating and friendly .

Adam was very Accommodating and friendly . The area was conducive for me to continue with me life while waiting g on my serviced vechile

Jun 29, 2022

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Rowland was awesome and really a great salesman.

Rowland was awesome and really a great salesman. Very personable and friendly. We will be back for service.

Jun 23, 2022

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My vehicle was ready but it still took another 20-30

My vehicle was ready but it still took another 20-30 minutes before they checked me out.

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Bill Neibert

Bill Neibert

Service Advisor

335 Reviews
Certified
Bill has worked at Arnie Bauer for 17 years now! He loves hanging out with his son, and watching sports. You will see this friendly face in the service department!
Recent Reviews

Jul 04, 2022

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Amazing service from beginning to end.

Amazing service from beginning to end. Absolutely excellent service and care. From communicating pickup and dropoff.

Jul 03, 2022

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Excellent service!

Excellent service! Purchased my car from here and wouldn’t dare think to take it anywhere else for service!

Jun 23, 2022

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My vehicle was ready but it still took another 20-30

My vehicle was ready but it still took another 20-30 minutes before they checked me out.

Jun 08, 2022

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Good timely service honest people.

Good timely service honest people. Good good good goodgreat great great great wonderful wonderful great

Jun 06, 2022

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We get the best service every time!

We get the best service every time! The employees there are always professional and polite.

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Alyssa Gomez

Alyssa Gomez

New Car Sales Manager
Recent Reviews

Jul 03, 2022

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Alexis and Alysa were great!

Alexis and Alysa were great! Spent hours with us purchasing two cars. Very happy with them.

Apr 13, 2022

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I have been a loyal customer of Arnie Bauer for many

I have been a loyal customer of Arnie Bauer for many years, and have never been disappointed with their service and the way they treat their customers.

Sep 30, 2021

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We have been a customer of Arnie Bauer for over 15 years...

We have been a customer of Arnie Bauer for over 15 years both with service and sales. We have had exceptional service and recommend their services to family, friends and colleagues.

Jul 09, 2021

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The best time I every had in a dealership's every one...

The best time I every had in a dealership's every one was willing to go the extra mile to get the job done thank you

Jul 05, 2021

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I was so Impressed on how they helped me find a vehicle...

I was so Impressed on how they helped me find a vehicle within my budget and how I was not sitting there all day. I would definitely recommend Arnie Bauer to everyone.

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Jessica McCormick

Jessica McCormick

Customer Service Manager

101 Reviews
Certified
Jessica is our customer service manager and service business development manager. She is the person to call with any service questions and she will always go above and beyond for everyone. She is a joy to have work for Arnie Bauer.
Recent Reviews

Jun 30, 2022

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Right on time for my tune up.

Right on time for my tune up. Let me know how tune up going. Got car wash at end. Good job.

Jun 25, 2022

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arnie bauer replaced my defective seat cover and did a

arnie bauer replaced my defective seat cover and did a great job and my vehicle was returned with no damage,I am happy.

Jun 23, 2022

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My vehicle was ready but it still took another 20-30

My vehicle was ready but it still took another 20-30 minutes before they checked me out.

Jun 21, 2022

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Nice dealship but should have washed my car after I spent

Nice dealship but should have washed my car after I spent a lot to fix my car ..

Jun 18, 2022

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Good service from the staff second car from dealership a

Good service from the staff second car from dealership a Cadillac suv very well appreciated

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David Steffan

David Steffan

Service Coordinator

99 Reviews
Certified
David has worked at Arnie Bauer for 20 years now! His favorite part of working at Arnie Bauer is the employees and feeling like a big family. A fun fact about David is he is a Packers and a Braves fan. You will see this friendly face in the service department!
Recent Reviews

Jun 30, 2022

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Right on time for my tune up.

Right on time for my tune up. Let me know how tune up going. Got car wash at end. Good job.

Jun 24, 2022

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I was quoted one price then after my car was there for 5

I was quoted one price then after my car was there for 5 day they said it was $300 more and my car will be there for 2 more days.

Jun 23, 2022

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My vehicle was ready but it still took another 20-30

My vehicle was ready but it still took another 20-30 minutes before they checked me out.

Jun 09, 2022

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Always a excellent choice for come to your place of

Always a excellent choice for come to your place of service never displeased and the people are very friendly

May 31, 2022

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Very good with service also answers question you need to

Very good with service also answers question you need to know about your car and your needs.

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David Brdar

David Brdar

Sales & Leasing Consultant
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Dealership Experience 5 years 4 months
Industry Experience 16 years 4 months
David Brdar has been in the retail industry for years. He has always worked his way to the manager or top position because of his professionalism and eagerness to be the best. He will work as hard as he can to get you the best deal he can. No haggle or hassle from him.
Recent Reviews

May 03, 2022

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Excellent service!

Excellent service!! They went above and beyond. In the search for a car, they were the only ones that were honest.

Apr 21, 2022

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Brett and David - Wonderful people.

Brett and David - Wonderful people. The new purchase was a great experience. All the staff we dealt with were warm and friendly, Katharine was a pleasure. Thank you

Mar 29, 2022

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I only deal with Arnie Bauer Dealership because of their

I only deal with Arnie Bauer Dealership because of their great customer service I've always has the best experiences in car leases for the last 12 years

Mar 26, 2022

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In and out didn’t take all day.

In and out didn’t take all day. Great customer service. 10-1:00. Driving my new XT5 and I love it.

Mar 09, 2022

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Davis was Great!

Davis was Great! I ordered an Escalade and David kept me in the loop all of the time with delivery dates. Great Dealership. I would highly recommend

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Norm Mitchell

Norm Mitchell

Sales & Leasing Consultant
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Dealership Experience 20 years 9 months
Besides an easy and fun sales experience, I perform full Customer Service functions.
Recent Reviews

Apr 13, 2022

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I have been a loyal customer of Arnie Bauer for many

I have been a loyal customer of Arnie Bauer for many years, and have never been disappointed with their service and the way they treat their customers.

Mar 25, 2022

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Benn a Arnie Bauer customer for many many years and have

Benn a Arnie Bauer customer for many many years and have bought 5 cars from them. Always the best deal in the South Suburbs. The service center is also good and i always bring our cars back to them for maintenance service.

Feb 28, 2022

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Very organized and professional dealership.

Very organized and professional dealership. Extremely knowledgeable and courteous service department. Bill in service was extremely helpful.

Feb 12, 2022

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I lease my vehicles so, nearing the end of my lease, I...

I lease my vehicles so, nearing the end of my lease, I always shop around a lot. I`am looking for the best deal, for me, I`m not tied to a dealership or a brand name. Now, that being said I`ve leased my last three vehicles from, Arnie Bauer. Both of, Arnie Bauer`s sales and management work as a team and go out of their way to get you the deal you`re looking for. So do your homework, shop around for the best deals as I do. Be prepared to walk if you don`t get the deal you're looking for. Make sure you go to Arnie Bauer before you buy your next new of used vehicle and like me, it will probably be your last stop.

Dec 23, 2021

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Always very helpfulCar is always clean when we get it...

Always very helpful Car is always clean when we get it back Try to get you out as fast as they can

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Henry Horton

Henry Horton

Sales & Leasing Consultant
Everyone who know Henry loves him. He is a complete asset to our team and all of his customers will only work with him. He is from the south and has a southern draw you cannot understand sometimes, but that is why we appreciate him more.
Recent Reviews

Jun 15, 2022

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Been with the company for over 14 years and the service

Been with the company for over 14 years and the service is very very great

Oct 26, 2021

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This is the only place I have purchased and serviced my...

This is the only place I have purchased and serviced my cars and suvs, since 2002!!!

Oct 06, 2021

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Car on hold for 9 months due to the chip shortage and not...

Car on hold for 9 months due to the chip shortage and not 1 courtesy call during that time; not the level of customer service that i expect from a luxury dealership.

Aug 19, 2021

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Arnie Bauer is always quick professional and they get...

Arnie Bauer is always quick professional and they get your car right back to you cleaned and accessible thank you for your service once again

Aug 10, 2021

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Have been buying vehicles from this dealership for more...

Have been buying vehicles from this dealership for more than 20yrs. Very pleased from sales people to service dept.to parts dept. would recommend to others

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Rowland Laird

Rowland Laird

Sales & Leasing Consultant
Rowland is our bodyguard. He is a jokester and an overall friendly guy. If you need to get a car approved, come see him. He works with all people and all credit situations. When he is not here, he is at the gym.
Recent Reviews

May 31, 2022

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Very helpful with any concerns ,quick response time ,very

Very helpful with any concerns ,quick response time ,very prompt with updates on your vehicle

Apr 20, 2022

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Always prompt and good service at Arnie Bauer.

Always prompt and good service at Arnie Bauer. My questions are answered and my concerns are addressed. I leave there with peace of mind knowing the mechanics there are knowledgeable and wanted to take good care of their customers.

Apr 19, 2022

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They are alright with me the ones l have dealt with was

They are alright with me the ones l have dealt with was very nice and courtesy to me

Apr 03, 2022

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Very very professional.

Very very professional. The whole staff worked hard to get me in a new vehicle

Feb 28, 2022

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I was very pleased with the service I received.

I was very pleased with the service I received. My salesman was very helpful and knowledgeable about my purchase. I will definitely refer my friends.

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Bret Pechtold

Bret Pechtold

General Sales Manager
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Dealership Experience 34 years 3 months
Industry Experience 34 years 3 months
Bret started as a salesman over 25 years ago and has only worked at Arnie Bauer! People walk in daily and ask for Bret. He is the go to guy for all things sales. If you want a specific used/new car he will find it for you. It tells a lot when over 30 people a month are his repeat customers. He is the General Sales Manager now and always there to help you.
Recent Reviews

Jun 06, 2022

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We get the best service every time!

We get the best service every time! The employees there are always professional and polite.

Apr 21, 2022

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Brett and David - Wonderful people.

Brett and David - Wonderful people. The new purchase was a great experience. All the staff we dealt with were warm and friendly, Katharine was a pleasure. Thank you

Apr 20, 2022

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Always prompt and good service at Arnie Bauer.

Always prompt and good service at Arnie Bauer. My questions are answered and my concerns are addressed. I leave there with peace of mind knowing the mechanics there are knowledgeable and wanted to take good care of their customers.

Apr 18, 2022

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I like my experience at arnie Bauer with my salesman and

I like my experience at arnie Bauer with my salesman and the service department gave me excellent servicing of my vehicle thank you I appreciate it

Apr 15, 2022

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Service was fast and friendly no problems.

Service was fast and friendly no problems. Price for a oil change was shocking, next time I mite go elsewhere.

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Greg Parker

Greg Parker

Sales & Leasing Consultant
Recent Reviews

May 25, 2022

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Service did not go well, however Bill my service person

Service did not go well, however Bill my service person was very professional.you more like this gentleman.

Mar 04, 2022

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I've been taking my car there for years and will continue

I've been taking my car there for years and will continue to do so.

Feb 08, 2022

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The service department great and also And in sales to buy...

The service department great and also And in sales to buy a car they are the best Grag and Alex they are some of the nicest people to talk to to purchase a car as well as the service department to get your car worked on all good with me

Jan 10, 2022

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My experience with Arnie Bauer Cadillac was very pleasant...

My experience with Arnie Bauer Cadillac was very pleasant . Since I am a Cadillac owner for many year now (well over 20 years) I know the buying process and make intelligent decisions. Sales Manager Cody Bakr and Salesman Greg Parker were aware of this and treated me with utmost respect. They said that because I'm so familiar with the buying process and can see when a dealership is not being as honest as they should be, it made their job easier. They did not try to tell me half truths or give me incorrect information and were totally honest. I would recommend them to anyone, including family.

Aug 17, 2021

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My salesman was very good and knowable the sale when...

My salesman was very good and knowable the sale when very smooth thank you Greg Parker I did not have wait all day and mad sure he made sure I knew what we were getting he made everything so easy for my husband and I we thank you he gave us the best price he was someone that cared about you and not so much about the sale I Thank you .

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Alex Cleetus

Alex Cleetus

Sales & Leasing Consultant
Alex has been with Arnie Bauer for a few years and works well with everyone. He is always happy and willing to go the extra mile. His customers love to joke around with him. Alex also has a beautiful baby girl and wife he misses while he is here at work.
Recent Reviews

Jun 16, 2022

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I recently purchased a used vehicle from Arnie Bauer GMC

I recently purchased a used vehicle from Arnie Bauer GMC in Matteson IL. Alex was the salesman who I dealt with. Once the final monetary issues were accepted by both parties and the paperwork completed my new purchase was poorly wiped down for presentation Alex used a remote to start the engine and went over a few final details with me. All very nice, then shakes hands and leaves giving me the second remote, this one doesn't work along with a hole, yes a large piece of the housing is missing. after thinking about this for a moment, I realized he did try this remote and it did not work, stuck it in his pocket until I was leaving. I put it my pocket went home and now he does not return my requests for a replacement. I will not recommend this dealership or Mr. Cleetus.

May 30, 2022

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Bill was great.

Bill was great. Called me every step of the way and everything appears to be fixed.

Apr 18, 2022

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I like my experience at arnie Bauer with my salesman and

I like my experience at arnie Bauer with my salesman and the service department gave me excellent servicing of my vehicle thank you I appreciate it

Feb 08, 2022

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The service department great and also And in sales to buy...

The service department great and also And in sales to buy a car they are the best Grag and Alex they are some of the nicest people to talk to to purchase a car as well as the service department to get your car worked on all good with me

Dec 10, 2021

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Very professional, I was surprised how quickly I brought...

Very professional, I was surprised how quickly I brought my CT5, very good service overall.

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Thomas Sinon

Thomas Sinon

Sales & Leasing Consultant
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Dealership Experience 8 years 3 months
Industry Experience 37 years 7 months
Over thirty years of experience in automotive sales and management. I have a thorough understanding of auto financing and leasing, And I can guide you on all aspects of supplier pricing. I am a US Army veteran, am President of a high school board of education for 8 plus years and can help educators qualify for lower pricing and GM incentives. From the south suburbs of Chicago.
Recent Reviews

Apr 20, 2022

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Great store to deal with Really got treated nice by

Great store to deal with Really got treated nice by Tom and Kathy Treated me like family

Apr 20, 2022

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Tom was our sales associate and he was wonderful.

Tom was our sales associate and he was wonderful. He was so kind and helpful. He taught me all the fun gadgets in my car! Highly recommend him.

Feb 27, 2022

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Treatment was good and did not waste my time Bought two

Treatment was good and did not waste my time Bought two vehicles in two days No problems in and out Would recommend to my friends

Dec 27, 2021

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The Service Team at Arnie Bauer has always taken great...

The Service Team at Arnie Bauer has always taken great care of my vehicles, and treat me like I’m their only customer. I really appreciate the outstanding customer service experience each and every visit.

Dec 24, 2021

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Always happy with the service. Very helpful with any...

Always happy with the service. Very helpful with any questions. Good group of people there.

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JOSEPH Gromala

JOSEPH Gromala

Parts Manager
Dealership Experience 44 years 4 months
Industry Experience 44 years 4 months
Joe Gromala was pretty much born here at Arnie Bauer. He has 35 plus years with the company and will retire eventually, but he is still too young for that. He is our parts manager and also a "jack of all traits." He helps every department and is our own in house tech guy. He is a great person to have around for the customers and the employees.
Recent Reviews

Jun 21, 2022

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Nice dealship but should have washed my car after I spent

Nice dealship but should have washed my car after I spent a lot to fix my car ..

Jun 15, 2022

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Been with the company for over 14 years and the service

Been with the company for over 14 years and the service is very very great

May 14, 2022

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I was very impressed with the timeline in which I was

I was very impressed with the timeline in which I was able to have my vehicle serviced. Bill was calm, polite and informative.

Apr 26, 2022

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Great service and people thankyou sales rep, manager’s

Great service and people thankyou sales rep, manager’s , and desk clerks and mechanics, and car sales people and the one and only Arnie bauer

Apr 06, 2022

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I have been with them for about 35 years and I would

I have been with them for about 35 years and I would recommend them for all your needs. They do terrific work and they are extremely fair when you want to purchase a vehicle. Thank you for all your help.

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Alyssa Farkas

Alyssa Farkas

GM
Recent Reviews

Jul 03, 2022

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Alexis and Alysa were great!

Alexis and Alysa were great! Spent hours with us purchasing two cars. Very happy with them.

Apr 16, 2022

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Arnie Bauer Cadillac, led by GM Alyssa Farkas is the only

Arnie Bauer Cadillac, led by GM Alyssa Farkas is the only dealership I have encountered to go above and beyond in customer satisfaction. I have purchased five Cadillacs in the past 3 years from this dealership and Alyssa continues to earn my business even during a difficult period where vehicles are in high demand. If you are looking for a Cadillac or GM product, I would highly recommend this dealership. They are the best in the Chicagoland area!

Jan 21, 2022

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Alyssa and Rowland were wonderful as usual, I have leased...

Alyssa and Rowland were wonderful as usual, I have leased the last (3) Escalades from Arnie Bauer and am very happy with the way they treat their customers. Never had a problem was in and out in a flash, upon delivery the vehicle was in perfect condition. I have recommended Arnie Bauer to family and friends, very happy with the sales and service they provide.

Oct 08, 2021

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We purchased our leased car yesterday and we were given...

We purchased our leased car yesterday and we were given superior service by every employee who dealt with us, from my initial phone contacts to our sales person and finance consultant as well as the cashier. It was the best auto purchasing experience ever.

Sep 30, 2021

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We have been a customer of Arnie Bauer for over 15 years...

We have been a customer of Arnie Bauer for over 15 years both with service and sales. We have had exceptional service and recommend their services to family, friends and colleagues.

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Alexis Malecha

Alexis Malecha

Sales & Leasing Consultant
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Dealership Experience 2 years 9 months
Industry Experience 2 years 9 months
Alexis joined Arnie Bauer's team at the end of 2019. She enjoys working with people and helping them find a great deal. She will go above and beyond for her customers. We do not know how she juggles it all between 3 kids, hockey, swim, online school and here, but she does it all and she does it great!
Recent Reviews

Jul 03, 2022

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Alexis and Alysa were great!

Alexis and Alysa were great! Spent hours with us purchasing two cars. Very happy with them.

May 31, 2022

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I was 100% satisfied with the assistance I received in my

I was 100% satisfied with the assistance I received in my search for a new vehicle! Very impressed from the first interaction I had with Stephanie on the internet, to working with Alexis and finally signing with Kathy! Wonderful people to work with! *****

Apr 19, 2022

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People were pleasant and my salesperson Alexandra was

People were pleasant and my salesperson Alexandra was really nice a good asset for your dealership

Apr 16, 2022

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Arnie Bauer Cadillac, led by GM Alyssa Farkas is the only

Arnie Bauer Cadillac, led by GM Alyssa Farkas is the only dealership I have encountered to go above and beyond in customer satisfaction. I have purchased five Cadillacs in the past 3 years from this dealership and Alyssa continues to earn my business even during a difficult period where vehicles are in high demand. If you are looking for a Cadillac or GM product, I would highly recommend this dealership. They are the best in the Chicagoland area!

Apr 15, 2022

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Service was fast and friendly no problems.

Service was fast and friendly no problems. Price for a oil change was shocking, next time I mite go elsewhere.

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Tom Pagoria

Tom Pagoria

Sales & Leasing Consultant
Recent Reviews

Mar 31, 2022

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THE FIRST PURCHASE FROM THEM.

THE FIRST PURCHASE FROM THEM. FROM SALES TO MANAGERS EVERYONE WORKED SMOOTHLY AND PROFESSIONALLY. A PLEASANT SURPRICE THAT I WAS ABLE TO PURCHASE THE LEASE ON THE BUICK WITH NO HASSEL.

Mar 24, 2022

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Bauer Cadillac Buick dealership has been in business for

Bauer Cadillac Buick dealership has been in business for many years .people return because they r there to make every customer feel they r important. Very good communication.

Jan 29, 2022

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The customer service is great, Arnie Bauer goes above and...

The customer service is great, Arnie Bauer goes above and beyond what is expected of them.I will continue doing business with them.

Dec 16, 2021

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Tom is an amazing person. He made my wife and I feel like...

Tom is an amazing person. He made my wife and I feel like we were in control and we got an awesome deal. Thank you Sir.

Jul 13, 2021

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Didn't have any major problems with your service dept.,...

Didn't have any major problems with your service dept., but I'll go way out of my way NOT TO PURCHASE another Cadillac from your dealership. I do intend to purchase another one

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Cody Bakr

Cody Bakr

New Car Sales Manager
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Dealership Experience 1 years 2 months
Industry Experience 16 years 7 months
All Cody does is work. He says he has no hobbies and he lives to help customers out. He has been in the business since he was young and will never leave it. He has a lot of energy and is always willing to help. If you want to buy a car, he works magic with his numbers.
Recent Reviews

Jun 29, 2022

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Rowland was awesome and really a great salesman.

Rowland was awesome and really a great salesman. Very personable and friendly. We will be back for service.

Jun 14, 2022

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They were very helpful to meet my needs and found the

They were very helpful to meet my needs and found the perfect vehicle for me.

Jun 09, 2022

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Awful.

Awful. Dude couldn't call me back for 2 days and then the car was sold.

May 23, 2022

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Arnie bauer is among the best dealerships I have bought

Arnie bauer is among the best dealerships I have bought from and got the best trade in value.

May 12, 2022

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Salesman was very knowledgeable about vehicle.

Salesman was very knowledgeable about vehicle. Quick and smooth transaction. Would highly recommend this dealership. They do what they say they can do.

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Kyle Victor

Kyle Victor

Sales
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Dealership Experience 1 years 5 months
Kyle started at Arnie Bauer in March of 2021 after previously being a porter for two years. He enjoys visiting family in Naples, Florida where they spend their time on the beach and boating. Kyle is also a big Bears and Blackhawks fan. Come and see Kyle at Arnie Bauer today!
Recent Reviews

May 23, 2022

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Arnie bauer is among the best dealerships I have bought

Arnie bauer is among the best dealerships I have bought from and got the best trade in value.

May 12, 2022

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Salesman was very knowledgeable about vehicle.

Salesman was very knowledgeable about vehicle. Quick and smooth transaction. Would highly recommend this dealership. They do what they say they can do.

Apr 05, 2022

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As this was my first vehicle purchase from Arnie Bauer,

As this was my first vehicle purchase from Arnie Bauer, the sales and business staff was professional, courteous and helpful in the experience.

Mar 09, 2022

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I have been bought my last 3 vehicles from Arnie Bauer

I have been bought my last 3 vehicles from Arnie Bauer the customer service is always excellent.

Feb 13, 2022

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I love the salesman and the timing he took was perfect...

I love the salesman and the timing he took was perfect very respectful and nice to me and my family

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Miranda Swinea

Miranda Swinea

Internet Sales
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Dealership Experience 8 years 1 months
Miranda started at Arnie Bauer in 2014 as a cashier and is now the manager of the Internet Sales Department. She has a 1 1/2 year old son named Cooper. In Miranda's free time she loves to hangout with her friends and family, and read. A fun fact about Miranda is she has lived in four different states.
Recent Reviews

Jun 15, 2022

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Been with the company for over 14 years and the service

Been with the company for over 14 years and the service is very very great

Apr 29, 2022

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Great friendly fast service from start to finish.

Great friendly fast service from start to finish. I'm going to make this place my regular dealership.

Apr 26, 2022

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Great service and people thankyou sales rep, manager’s

Great service and people thankyou sales rep, manager’s , and desk clerks and mechanics, and car sales people and the one and only Arnie bauer

Apr 13, 2022

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I have been a loyal customer of Arnie Bauer for many

I have been a loyal customer of Arnie Bauer for many years, and have never been disappointed with their service and the way they treat their customers.

Jan 29, 2022

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Staff professional and courteous.repairs and issues taken...

Staff professional and courteous.repairs and issues taken care.staff went xtra mile to explain things well

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Fatima Yamout

Fatima Yamout

Internet Sales
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Dealership Experience 3 years 7 months
Fatima has been at Arnie Bauer since January of 2019. Fatima has three dogs, and loves to garden and cook. When she is not working you can find her with her friends and family.
Recent Reviews

Jun 15, 2022

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Been with the company for over 14 years and the service

Been with the company for over 14 years and the service is very very great

Jan 29, 2022

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Staff professional and courteous.repairs and issues taken...

Staff professional and courteous.repairs and issues taken care.staff went xtra mile to explain things well

Dec 24, 2021

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Always happy with the service. Very helpful with any...

Always happy with the service. Very helpful with any questions. Good group of people there.

Aug 20, 2021

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I have always received both professional and courteous...

I have always received both professional and courteous service. The service is prompt as well as comfortable waiting areas. I would recommend Arnie Bauer to all of my friends and family.

Aug 18, 2021

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They did a good job I left my phone on the counter and...

They did a good job I left my phone on the counter and they put it away so l could find it problem solved thankyou

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Jeff Grote

Jeff Grote

Used Car Manager/Expert
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Dealership Experience 6 years 2 months
Industry Experience 26 years 11 months
Jeff is the best storyteller you will ever meet! He makes everyone laugh, loves to quote movies and is generally a nice guy, just don't get on his bad side- you might get something thrown at you (just kidding.....kind of). Either way he knows a lot about all vehicles and is always willing to do what he can to ensure that our customers leave here happy, a great asset to our Arnie Bauer team!
Recent Reviews

Nov 09, 2021

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Just bought my third car in three years from Arnie Bauer...

Just bought my third car in three years from Arnie Bauer and I could not be happier. Jeff and the sales team were accommodating and professional. Bill, my service advisor is always friendly helpful. I would recommend this dealer to anyone.

Oct 11, 2021

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I walked in . I was not greeted, I walked in the service...

I walked in . I was not greeted, I walked in the service area after awhile and neither of the 4 men working the service area said anything to me. No good Morning, no hello no anything… I eventually walked in front to the one on the end and said good morning gave my name and said that I have a 12:00 appointment.. he with a slight irritated attitude paged the port. Can’t remember his name but was very kind and a bit funny… I asked where were the girls that are normally here and the response was they went back to college. Those girls are truly missed sometimes. Old workers that has been with a company for awhile especially older workers that has worked in an place for awhile feel as tho customer service is beneath them, and truly customer service is what sales….. if I am asked to rate my visit this time. The rating will be extremely low… Thank you for the invite to this survey….

Jun 08, 2021

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No follow-up to let you know what th issue is before...

No follow-up to let you know what th issue is before starting work. I was waiting for my vehicle and Chris never came to talk to me until I contacted him.

Jun 08, 2021

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Family owned business that treats it customers like...

Family owned business that treats it customers like family. I’m very proud to have been a part of Arnie Bauer’s for 27 years

Apr 30, 2021

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Great Sales Team!! I would happily buy another car from...

Great Sales Team!! I would happily buy another car from Arnie Bauer. The were quick and efficient and seem to genuinely care about their customers.

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Sam Sodre

Sam Sodre

Sales
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Dealership Experience 1 years 5 months
Sam started at Arnie Bauer in March of 2021. He enjoys working in cars, spending time with friends and family, and playing with his puppy. Come and see Sam at Arnie Bauer today!
Recent Reviews

Jun 19, 2022

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My Salesman was very knowledgeable and helped me without

My Salesman was very knowledgeable and helped me without spending all day, finance manager was nice

Oct 18, 2021

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I just wanted to take a minute to share how much I...

I just wanted to take a minute to share how much I appreciated Sam and his commitment to helping me purchase my vehicle. His communication was great and he kept me informed every step of the way. I would definitely recommend Sam to any of my friends and family for their future vehicle purchases.

Jul 28, 2021

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Personally I don’t care about the “dealership” - for me...

Personally I don’t care about the “dealership” - for me it was the salesperson: Sam Sodre!! Talk about above and beyond! Refreshing!! He IS definitely there for the buyer! Patience, care, concern - not just a “salesperson”! I would without any hesitation, and already have, refer HIM to anyone interested in buying a vehicle. He proved to me that getting what I wanted and needed and could afford was achievable and that was his goal! One stop shopping!! I had no thoughts to go any where else!! Truly Sam is an asset!! I am completely impressed and totally satisfied!! As to the dealership - Don’t let him go!! It’s not the name or place - it’s the people that work for you - Sam is number 1 in my book!! Great Job to your hiring skills - YOU have a winner with Sam Sodre!!!

Jul 09, 2021

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The best time I every had in a dealership's every one...

The best time I every had in a dealership's every one was willing to go the extra mile to get the job done thank you

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